Privacy Policy

1. Information We Collect

We collect information in several ways to provide and improve our educational resources:

• Personal Data: Email address, name, and optional details provided directly by you when you sign up for a profile, subscribe to notifications, submit feedback forms, or request custom papers.
• Log Files: Standard web logs which include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks. These are not linked to any personally identifiable information.
• Academic Submissions: PDFs, scanned papers, or metadata that you voluntarily upload to share with the community.

2. How We Use Your Information

Your information is utilized for the following core educational purposes:

• Operate, secure, maintain, and optimize the QuestionBanker platform.
• Understand and analyze user preferences to expand our previous year papers catalog.
• Develop new features, courses, study tools, and AI paper solutions.
• Respond directly to your support inquiries or user feedback submissions.
• Prevent fraudulent behavior and ensure overall website security.

3. Cookies and Tracking Technologies

Like any other website, QuestionBanker uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

4. Google DoubleClick DART Cookie & AdSense

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.questionbanker.in and other sites on the internet.

Google AdSense uses these cookies to personalize the advertisements that you see across the platform, ensuring relevance and utility. We do not have control over cookies used by third-party advertisers.

Visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads. You can also configure personalized advertising preferences in Google Ads Settings.

5. Google Analytics & Site Performance

We utilize Google Analytics, a web analysis service provided by Google LLC. Google Analytics tracks user interactions such as pages visited, session duration, device operating systems, and referral channels. This information is completely anonymized and helps us evaluate site usage patterns to optimize student user journeys.

To understand how Google uses data collected through our service, please review How Google uses information from sites or apps that use our services.

6. Indian DPDP Act 2023 Compliance

QuestionBanker.in respects your data sovereignty and is designed to adhere to India's Digital Personal Data Protection Act (DPDP Act) 2023. As a Data Principal, you have the following statutory rights regarding your personal data processed by us:

• Right to Summary Information: You can request a summary of the personal data we hold and the processing activities associated with it.
• Right to Correction and Erasure: You have the right to correct inaccurate data, update incomplete profiles, or request the complete deletion of your account and personal history from our servers.
• Right to Grievance Redressal: You can register grievances regarding any data processing activity directly with our designated Grievance Officer.
• Right to Nominate: You have the right to nominate another individual to exercise your rights in the event of death or incapacity.

To exercise any of these DPDP Act rights, please submit a formal request via email to support@questionbanker.in. We will process and respond to verified requests within the statutory timeline.

7. Contact Us & Grievance Officer

If you have any queries about this Privacy Policy, your personal data, or if you wish to raise a grievance under the DPDP Act 2023, please contact our support team: