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Terms of Service

Last Updated: September 30, 2026 · Governed by the Laws of the Republic of India

Welcome to QuestionBanker.in ("Platform", "we", "our", or "us"), operated from Surat, Gujarat, India. By accessing or using QuestionBanker.in, its web tools, AI Study Buddy, question paper repository, solved answers, and academic subscription services, you ("User" or "Student") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy.

1. Platform Architecture & Freemium Service Tiers

QuestionBanker operates an accessible Freemium educational architecture designed to support university and state board students across Gujarat (including Veer Narmad South Gujarat University - VNSGU, Saurashtra University, and GSEB). The platform provides two distinct access tiers:

A. Free Student Tier (Ad-Supported)

  • Open Catalog Browsing: Full, unrestricted browsing of university courses, subjects, semester archives, and study guide articles without mandatory payment.
  • Free PDF Previews: Up to 5 distinct examination papers can be viewed in full PDF preview mode for free per user/device.
  • Free Solutions: Up to 2 verified step-by-step solutions per examination paper can be accessed completely free of charge.
  • Ad-Supported Delivery: The Free Tier is funded through non-intrusive contextual banner advertisements served by vetted third-party networks to maintain server infrastructure.

B. QuestionBanker PRO Tier (Premium Subscription)

  • 100% Ad-Free VIP Experience: Complete elimination of all banner ads, interstitial scripts, and sponsored widgets across the entire platform.
  • Unlimited PDF Previews: Instant, unrestricted multi-page viewing of every question paper in our archives.
  • Unlimited PDF Downloads: Direct high-speed PDF downloads for offline study across all subjects and semesters.
  • Full Step-by-Step Solved Q&As: Unlocked access to every question solution, mathematical working, and code explanation.

2. Subscription Pricing, Billing & Payment Processing

Transparent Student Pricing: QuestionBanker PRO subscriptions are offered at student-friendly rates denominated strictly in Indian Rupees (INR):

Starter Pass

₹49 / 1 Month

Valid for 30 consecutive calendar days from activation.

Semester Pass

Best Value

₹99 / 3 Months

Valid for 90 consecutive calendar days (entire exam cycle).

  • Prepaid Digital Access: Subscriptions are strictly one-time prepaid digital access passes. There are no surprise recurring auto-debits or hidden charges on your bank account.
  • Authorized Payment Channels: All payments are processed through PCI-DSS compliant Indian payment aggregators supporting UPI (Google Pay, PhonePe, Paytm), Netbanking, and RuPay/Visa/MasterCard debit/credit cards.
  • No Financial Data Storage: QuestionBanker never stores or handles sensitive payment instruments, including credit card numbers, CVV codes, or UPI MPINs.

3. Digital Delivery, Expiration & Refund Policy

Immediate Digital Provisioning: Because QuestionBanker PRO unlocks instantly upon transaction confirmation, providing immediate access to proprietary solved solutions, cloud PDF previews, and downloads:

  • Non-Refundable Policy: In accordance with Indian consumer and digital content trade guidelines for instantly consumable educational materials, subscription fees are strictly non-refundable once PRO access has been provisioned.
  • Automatic Expiration: Your PRO benefits expire automatically at the conclusion of your subscription term (30 or 90 days) without any ongoing obligation. You may renew whenever needed.
  • Duplicate Transaction Protection: If a bank network disruption or payment gateway error causes a student to be debited twice for a single order, our billing desk will verify and process a 100% refund of the duplicate charge to the original payment source within 5 to 7 business days.
Billing & Payment Assistance: For any duplicate charge verification or receipt issues, email us directly at questionbankerin@gmail.com with your transaction reference ID.

4. Advertising Disclosures, Network Partners & Ad-Free Warranty

Free Tier Sponsorship: Users accessing QuestionBanker via the Free Tier expressly acknowledge and consent to the presentation of advertisements from authorized advertising networks (including Google AdSense, Adsterra, and programmatic demand partners) to offset computational, server, and content curation expenses.

  • Ad Integrity: We strive to ensure advertisements are appropriate for collegiate and school students. Advertisements are provided by external networks, and QuestionBanker does not endorse specific advertised third-party products.
  • Prohibited Ad Tampering: Free Tier users agree not to deploy automated click-bots, ad-fraud scripts, or malicious automated tools to manipulate advertising systems.
  • PRO Ad-Free Warranty: Subscribers with an active QuestionBanker PRO plan are guaranteed an uninterrupted, 100% ad-free experience, with all advertising iframes and tracking scripts suppressed.

5. Institutional Independence & Fair-Use Notice

Independent Student Resource: QuestionBanker is an independent academic revision repository. It is NOT affiliated with, authorized by, sponsored by, or endorsed by Veer Narmad South Gujarat University (VNSGU), GSEB, Saurashtra University, or any statutory examination board.

Educational Fair Dealing under Indian Law: Previous year question papers and syllabi outlines are archived strictly under the doctrine of educational fair dealing pursuant to Section 52(1)(a) of the Indian Copyright Act, 1957 (fair dealing for private study, research, and educational instruction).

Official marks, subject codes, and university trademarks referenced on the platform remain the exclusive intellectual property of their respective examining authorities and are used strictly for nominative, educational identification purposes.

6. User Accounts, Security & DPDP Alignment

When registering an optional student account on QuestionBanker, you agree to:

  • Provide accurate and current registration details (name, email address).
  • Maintain the confidentiality of your account credentials and notify us promptly of any suspected unauthorized access.
  • Consent to data processing in accordance with India's Digital Personal Data Protection (DPDP) Act 2023.

Data Principal Rights (DPDP Act 2023): You retain full rights to access a summary of your data, download a machine-readable JSON data export, update inaccurate information, or permanently delete your account at any time via your Profile Settings.

7. Platform Improvement, Educational Quality & UX Telemetry Consent

By accessing QuestionBanker, you acknowledge and agree that we collect and process non-personally identifiable diagnostic telemetry, search query volumes, and interaction metrics for the strict and exclusive purpose of improving the platform and your academic user experience:

  • Pre-Caching & Speed Optimization: Utilizing download trends and paper request frequencies to pre-cache trending exam papers on Edge CDN servers, minimizing load times during high-stakes Gujarat exam seasons.
  • Search Accuracy & Missing Paper Discovery: Analyzing aggregated search patterns to refine auto-complete suggestions, resolve regional subject acronyms, and prioritize uploading missing question paper years.
  • Personalized Revision Tools: Synchronizing your Personal Library bookmarks, preferred semester filters, and Dark/Light UI preferences across devices to maintain study continuity.
  • Solver & OCR Refinement: Evaluating aggregated question prompt trends to improve AI Paper Solver extraction accuracy, mathematical notation formatting, and code clarity.
  • Zero Commercial Sale: Under no circumstances is student interaction data, reading history, or academic metadata sold, leased, or rented to commercial third parties. Detailed transparency is set forth in Chapter 4 of our Privacy Policy, which is incorporated into these Terms by reference.

8. AI Study Buddy & Reference Solutions Disclaimer

QuestionBanker offers algorithmic and AI-assisted paper solving tools ("AI Study Buddy"). Users expressly acknowledge and agree:

  • Model solutions, mathematical workings, and program code are intended solely as supplementary study references.
  • While verified against prescribed university textbooks, AI-generated solutions may contain occasional variations from official university marking keys. Students must cross-reference official circulars and faculty guidelines.
  • The AI Study Buddy must NOT be used for academic dishonesty, real-time live examination malpractice, or unauthorized assignment submissions.

9. Prohibited User Conduct

You agree NOT to engage in any of the following prohibited actions:

  • Commercial Exploitation: Reselling, redistributing, or sub-licensing QuestionBanker PRO accounts, question papers, or solved answer compilations for financial gain.
  • Automated Scraping & Denial of Service: Deploying aggressive bots, spiders, or scrapers that place unreasonable loads on our servers or harvest student resources.
  • Ad-Fraud & Tampering: Running automated click programs or malicious browser extensions designed to interfere with platform advertising or bypass subscription locks.
  • Academic Misconduct: Distributing unauthorized live exam paper leaks or counterfeit answer keys.

10. Intellectual Property & Takedown Protocol (SLA)

Platform Assets: The layout, graphics, user interface design, branding, custom software, and editorial compilations of QuestionBanker are protected under Indian and international intellectual property laws.

Notice and Takedown: If you are a copyright holder or statutory authority and believe that any material on QuestionBanker infringes your rights or violates exam confidentiality, please send a written takedown notice to our compliance desk:

Email: questionbankerin@gmail.com

Subject Tag: [TAKEDOWN REQUEST]

Resolution SLA: Verified notices are investigated and acted upon within 24 to 48 hours.

11. Limitation of Liability & Disclaimer of Warranties

The platform, all exam papers, solutions, and features are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

To the maximum extent permitted by applicable Indian law, QuestionBanker, its founder, contributors, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform, examination outcomes, or academic grade results.

12. Governing Law & Dispute Jurisdiction

These Terms shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India, without regard to conflict of law principles.

Any legal claim, dispute, or proceeding arising out of or related to these Terms or your use of QuestionBanker shall be subject to the exclusive jurisdiction of the competent courts situated in Surat, Gujarat, India.

13. Contact & Grievance Inquiries

For any questions, legal notices, subscription queries, or feedback regarding these Terms of Service, please reach out to us:

Email: questionbankerin@gmail.com

Jurisdiction: Surat, Gujarat, India (PIN 395007)

Response Time: 24 to 48 Hours

Institutional Compliance & Policies

About Us & Team Privacy Policy (DPDP Act) Academic Disclaimer Contact & Grievance Desk